Web Design

Absolutely!

I provide my clients with a website owners manual upon handover which includes videos demonstrating the ways to keep your site up to date, and make changes or additions as required.

You could also explore our Web Care packages or bulk buy VA Hours. This way, you can rest assured that you have a dedicated web master in your corner!

If you are a newbie then Squarespace and Wix are a great solution. However there are some long-term downfalls to using platforms like these when compared with WordPress.

WordPress is a platform that provides you with limitless possibilities as to what you can do and where you can take your website. You can start out small with a simple portfolio website and eventually turn it into an online shop, membership site or even an online learning platform!

WordPress is the most popular CMS platform in the world, powering an incredible 25% of the world’s websites. It’s also the best possible starting point for SEO (getting found on search engines like Google) with SEO Melbourne recently stating: “WordPress is recommended by digital marketers as the gold standard when it comes to optimising your website for SEO.”

I only ever want to recommend that best possible solution and for the majority of businesses I believe WordPress is just that. 

Absolutely!

I provide my clients with a website owners manual upon handover which includes videos demonstrating the ways to keep your site up to date, and make changes or additions as required.

You could also explore our Web Care packages or bulk buy VA Hours. This way, you can rest assured that you have a dedicated web master in your corner!

This is entirely up to you.

Your website will be uniquely created for you, but we also have an option to choose a starter template for your site.

We have some starter templates that you can choose from and this can be tweaked as much as you like during our intensive time.

If you are not sure which way to go, we can discuss this during our discovery call.

We’ve battle-tested our process so much over the years that we are confident that you’re going to love what produce for you. All that research we do? That’s all done so we can get a good idea about your likes and dislikes which gets us as close as possible to a perfect deliverable the first
time.

Feel free to always provide feedback and your honest opinion. We want you to be completely satisfied – after all, it is your business and our deliverable needs to suit your style!

Rest assured that we will do everything we can do get the project back on track and make sure you’re happy with it. There’s absolutely no risk to you.

For every website, you would need a domain which will cost around $20 per year.

As a Shopify Partner we can setup and build your website without having to pay for a plan yet. Once we go live, you’ll have to select a plan. Usually the $29USD per month plan would do.

When you want custom options or a premium customer experience we’ll have to integrate paid apps. We can always discuss this and look for free options first.

With WordPress, the only ongoing costs for a typical website is hosting.

Hosting costs can range from $3 – $50 per month depending on the hosting plan and inclusions. For example some hosts include SSL certificates and daily scheduled backups, some do not. 

We have our own servers to offer hosting plans for WordPress sites which come with additions such as SSL certificate, Australian-based server, server-side caching and CDN. You can also add-on web care, which will give you access to agency level plugins and takes away the worry of looking after your website. Find out more here.

We offer a seamless, premium customer experience. We want to serve every customer deeply and give each one of you the attention you deserve. We both have over a decade of experience and upskill every year to keep up with the industry changes. This is why our rates are set. We do offer interest-fee payment plans or we can create a custom package to suit your budget.

Maybe. It really depends. We’ll have to check your current CMS and hosting. If your website turns out to be outdated, or loaded with custom coding, we’ll recommend starting from scratch. 

On Shopify platforms we can usually install a new theme and rebuild quite easily, but on WordPress we might have to recommend to start with a clean slate. This way we can assure you that we are doing everything to keep your website secure and running blazingly fast.

Absolutely! Each package is designed to be a starting point, so you are free to upgrade and select add-ons at any stage as your business grows. Even the basic web packages include best practice set up of the back end. 

Yes! We are here to help you. As small business owners ourselves, we understand this is a significant investment for you. That’s why we offer many payment options, including credit card payments and interest-free installments.

Before we can get started, we require a bit of pre-work from you.

Once you’ve accepted our proposal, signed our contract and paid a deposit, we need you to fill out a brief and jump on a call with you to scope out the project requirements. 

We need to get an accurate picture of your needs so that we can deliver a results that encapsulates your business’ essence.

We would require access to assets too, such as imagery, copy and branding.

We ask for an upfront payment so that we can spend quality time with our clients, and not chasing invoices. If you need a payment plan, please ask and we’ll work out a custom plan that suits your wallet.