Absolutely!

I provide my clients with a website owners manual upon handover which includes videos demonstrating the ways to keep your site up to date, and make changes or additions as required.

You could also explore our Web Care packages or bulk buy VA Hours. This way, you can rest assured that you have a dedicated web master in your corner!

Shopify boasts an all-in-one solution which is perfect for the every user – no skilled developers and coding experience needed!

We love that you can integrate everything you need to get your store up and running. The hundreds of built-in features, and tons of apps means you can grow and scale your store. You can sell products directly on your website, and across multiple marketplaces and social media too.

Absolutely!

I provide my clients with videos demonstrating how to add product, process orders, and make changes or additions as required.

You could also explore our VA Hours. This way, you can rest assured that you have a dedicated web master in your corner!

Yes, a template from the Shopify store will installed when building your store. For the Basic Package you’ll get a free theme, for any of the other packages we recommending exploring a Premium theme which will cost $180 USD to $450 USD. You can pick and choose to see which design fits your store the best or we can pick one for you. Themes are a one-time investment so there are no recurring monthly charges.

We’ve battle-tested our process so much over the years that we are confident that you’re going to love what produce for you. All that research we do? That’s all done so we can get a good idea about your likes and dislikes which gets us as close as possible to a perfect deliverable the first
time.

Feel free to always provide feedback and your honest opinion. We want you to be completely satisfied – after all, it is your business and our deliverable needs to suit your style!

Rest assured that we will do everything we can do get the project back on track and make sure you’re happy with it. There’s absolutely no risk to you.

For every website, you would need a domain which will cost around $20 per year.

As a Shopify Partner we can setup and build your website without having to pay for a plan yet. Once we go live, you’ll have to select a plan. Usually the $29USD per month plan would do.

When you want custom options or a premium customer experience we’ll have to integrate paid apps. We can always discuss this and look for free options first.

Yes, and we’d love to actually! 

Why not explore our Refresh Package or our Conversion Optimisation Package here.

Absolutely! Each package is designed to be a starting point, so you are free to upgrade and select add-ons at any stage as your business grows. Even the basic web packages include best practice set up of the back end. 

We ask for an upfront deposit of 50% so that we can spend quality time with our clients, and not chasing invoices. If you need a payment plan, please ask and we’ll work out a custom plan that suits your wallet.

Yes! We are here to help you. As small business owners ourselves, we understand this is a significant investment for you. That’s why we offer many payment options, including credit card payments and interest-free installments.

Before we can get started, we require a bit of pre-work from you.

Once you’ve accepted our proposal, signed our contract and paid a deposit, we need you to fill out a brief and jump on a call with you to scope out the project requirements. 

We need to get an accurate picture of your needs so that we can deliver a results that encapsulates your business’ essence.

We would require access to assets too, such as imagery, copy and branding.

Read through our brief here for an overview of what to expect.